Hello Oracle Guided Learning (OGL) Administrator
Your Oracle Guided Learning (OGL) 24B update is scheduled to take place on Sunday, April 28, 2024.

To help you adequately prepare for the changes included with this release, please review the updates below.

As with all OGL releases, you will be provided with an opportunity to view and test the new features and functionality in UAT. You will receive an updated announcement regarding UAT availability and information on how to participate.

During the update on April 28th, your OGL services may not be accessible. Please refer to the update details below for more information. You will be notified as soon as the update is complete.

For more information, please contact to your OGL account manager, visit us on Customer Connect, and look for future communications.

Redwood Design Guide Editor to replace the Classic (Legacy) Editor

Start using the Redwood Design Editor today
With OGL 24B release, the new Redwood Design Guide Editor will be the standard guide editor and will replace the Classic (Legacy) editor. The newly updated Redwood Design Guide Editor has been further enhanced in OGL 24B to include additional features and functionality to help content developers work even more efficiently.

For more information about the features and capabilities of the Redwood Guide Editor, check out this article on Cloud Customer Connect. Read Article

Transition to Redwood Experience Help Panel and Theme

A new aligned experience
To better align the OGL experience for end users to Oracle’s Redwood design standards in our Fusion product lines, we are transitioning customers from the legacy Help Panel experience to the new Redwood Design experience and theme as the new default for all OGL content displayed in host applications. This transition to Redwood design standards will provide a more consistent and aesthetically aligned user interface/experience for end users consuming OGL content in Fusion applications.

Beginning in OGL 24B, the Redwood Experience Help Panel and theme will be enabled by default for all OGL accounts. Customers can still revert to the classic (legacy) Help Panel and design theme; however, these settings will no longer be supported in OGL 24C coming in July 2024. We strongly encourage you to transition to the new Redwood Experience and theme now to ensure a more unified and consistent experience for your end users.

24B Features and Enhancements

Auto Translate for Use Cases and Base Guides
Extends Automated Machine Translation capabilities to Use Case and Base Guide content libraries
Analytics Fixes
Fixes known issues and bugs associated with console analytics dashboard and reports for more accurate reporting
Consolidation of Link, Video and Training Guides
Link, Video and Training guide types are consolidated under a single guide type called “link” for ease of content management
Redwood Design Guide editor fixes
Fixes known issues and bugs to improve overall performance and functionality of Redwood Guide Editor

Update Details

Estimated Start Time:
Sunday, April 28, 2024 07:00

Estimated End Time:
Sunday, April 28, 2024 13:00 UTC

Oracle Guided Learning 24A is coming

UAT for Oracle Guided Learning 24A is now available

Start testing today

Dear Oracle user,

The UAT environment for the Oracle Guided Learning (OGL) 24A quarterly update is now available. The new features in this release will improve the experience for end users, developers and administrators. For details about the new features and functionality in OGL 24A, please view the Release Notes document here.

The UAT process allows you to preview new features, test new functionality and confirm that users will not be impacted. Details on how to participate in the UAT can be found here.

Your Oracle Guided Learning (OGL) 24A update is scheduled to take place on Sunday, January 28, 2024. Please note that while the update is being applied on January 28th, your OGL services may not be available until the update has been completed.

If you have any questions about what you encounter in the UAT, please reach out to us on info@tamtraining.com

Important Reminder – Take Action on how you sign-in to our OGL Console

Use an Oracle Account or your company’s Federated Single Sign-On (SSO)*

If you do not have an Oracle Account, you can easily create one. This is the same account that you use to access other Oracle services, such as Customer Connect, My Oracle Support, and My Learn. When creating your Oracle Account, please be sure to use the same email address that is associated with your OGL account.

The OGL Account sign-in option will be removed in OGL 24A. Please switch to your Oracle Account to sign in to OGL as soon as possible.

*If you wish to sign-in to OGL using your company’s Single Sign-On (SSO), you will need to request a one-time configuration to “federate” your company’s SSO with OGL. Please log an OGL support ticket.

Update Details
Estimated Start Time
Sunday, January 28, 2024 07:00 UTC

Estimated End Time
Sunday, January 28, 2024 13:00 UTC

Oracle Guided Learning 23C is coming

Hello Oracle Guided Learning (OGL) Administrator,

Your Oracle Guided Learning (OGL) 23C update is scheduled to take place on Sunday, August 13, 2023

OGL 23C introduces new features, functionality, and content to improve the console user experience, adding business value and efficiencies. These changes will soon be available for you to view in UAT. Look for an upcoming announcement regarding UAT availability and information on how to participate.

The key changes in OGL 23C release include:

Updates for Developers and Administrators

  • Redwood Design Guide Editor – Now fully aligned to Oracle’s Redwood design standards, the newly designed editor offers a more intuitive and streamlined interface providing a more efficient guide editing experience.
  • Automated Machine Translation (OGL Premium Only) – Improving upon OGL’s existing multi-language support
  • capabilities, this new functionality now instantly translates guides into provided languages using machine translation directly from within the OGL console, without the need to export/import guides

Security Enhancements

  • Single Sign On (SSO) Transition – In line with enhanced security best practices, OGL is moving toward an exclusively SSO experience. With this release, you’ll notice a change in the sign-in interface that provides the option to sign-in to the OGL console with Oracle SSO. If you don’t have an Oracle SSO account, you can easily create one.
  • If your company already uses SSO, ask your network administrator about integrating it with OGL for a smoother, more secure sign-in.

Note: OGL will soon support only SSO authentication. We recommend switching to SSO now to ensure continued easy access to your account.

Console Updates

  • Analytics Dashboards – Performance and usability enhancements to OGL analytics include a faster loading Optimization Dashboard with new 30- and 90-day views.
  • UI/UX enhancements – These updates of the UI/UX of certain features will improve navigation, performance, and efficiency creating a better overall console user experience.

OGL Early Adopter Program

  • Quick Builder – This new feature allows process experts and developers to quickly create prototypes of process guides by simply recording task navigation. Once recorded, a process guide is automatically created which can be then edited and configured.
  • Simulation Generator – This new feature and related console enhancements enables developers to create interactive simulations of process guides, which increases versatility and portability of guide content.

Note: These features are available for customers who wish to participate in our early adopter program. For more information about how to participate in this program, please contact your OGL account manager.

During the update on August 13th, your OGL services may not be accessible. Please refer to the update details below for more information. We will notify you as soon as the update is complete.

For more details, please contact us at info@tamtraining.com or look for future communications by connecting with us on LinkedIn and Twitter

Update Details

Start Time
Sunday, August 13, 2023, 07:00 UTC

Estimated End Time
Sunday, August 13, 2023, 13:00 UTC