We are pleased to announce that the release date for Oracle Guided Learning (OGL) 24D has been confirmed. Your OGL 24D update is scheduled to take place on Sunday, November 24, 2024 followed by OGL 24D.1 update which will take place on Sunday, December 15, 2024. We greatly appreciate your patience and understanding with the delay in the release timing while we worked through recent changes in our internal release management process.

To help you prepare, we have highlighted some of our key
enhancements below and encourage you to contact us for the latest information and documentation on OGL 24D.

For details about the new features and enhancements included in OGL 24D, you can review the OGL 24D Release Notes document. Also be on the lookout for our upcoming emails.

The UAT environment will soon be available for you to test the
enhancements included in the OGL 24D.1 update. Look for a follow-up
communication that will announce 24D.1 UAT availability.

You can also register for our 24D New Features Webinar below for a
live preview of our enhancements.

During the updates on November 24th and December 15th, your OGL
services may not be accessible. Please refer to the update details
below for more information. We will notify you as soon as the update is complete.

For more information, please contact to your OGL account manager,
visit our Oracle Guided learning page, and look for future communications.

24D Key Features and Enhancements

EPM Embed Integration
Clients will be able to directly configure OGL into Oracle Enterprise Performance Management allowing for better responsiveness and the use of auto-segmentation.
Schedule Email reports
Clients are able to save and schedule an OGL report and have that sent to their inbox per their desired frequency output.
Use Cases and Base Guides enhancement
Clients are able to filter content in the Use Cases and Base Guide libraries based on pre-existing labels for more efficient browsing.
Smart Search Relevance Fix
Updating our search criteria to account for Relevance when sorting for guides.
UI/Technical Updates
Includes Screenshot Toggles, Tip Width as a %, API call for Help Panel, Language order sorted, Print Screen fixes and updates to Redwood modals.
OGL available in EU Sovereign Cloud
Clients in Europe will be able to have OGL hosted out of EU’s Sovereign Cloud region for enhanced security and performance.

24D.1 Key Features and Enhancements

AI Assist
Clients will be able to receive recommendations from the OGL AI Assistant when creating content for OGL messages such as maintenance, policy and training announcements.
NOTE AI Assist has been moved from OGL 24D to 24D.1
AI Assist with be available as an opt-in feature. For further details, please review the Release Notes

Guide Health Enhancements
Enhances the performance, accuracy, and reliability of the Guide Health check tool, including improved error handling and the ability to filter errors by domains.

Smart Search Enhancements
Improves the performance of console Smart Search by providing more relevant search results and the ability to specify multiple search criteria through a new search modal.

Guide Activation Enhancements
Enhances the versatility of the guide activation functionality by allow developers to create conditions based on the end-user’s actions.

Technical Enhancements
Applies various bug fixes and technical enhancements to improve overall performance and functionality.

Visit our Oracle Guided Learning page to learn more about OGL. For more details, call us at 305.728.2399 or email Info@tamtraining.com

Hello Oracle Guided Learning (OGL) Administrator
Your Oracle Guided Learning (OGL) 24B update is scheduled to take place on Sunday, April 28, 2024.

To help you adequately prepare for the changes included with this release, please review the updates below.

As with all OGL releases, you will be provided with an opportunity to view and test the new features and functionality in UAT. You will receive an updated announcement regarding UAT availability and information on how to participate.

During the update on April 28th, your OGL services may not be accessible. Please refer to the update details below for more information. You will be notified as soon as the update is complete.

For more information, please contact to your OGL account manager, visit us on Customer Connect, and look for future communications.

Redwood Design Guide Editor to replace the Classic (Legacy) Editor

Start using the Redwood Design Editor today
With OGL 24B release, the new Redwood Design Guide Editor will be the standard guide editor and will replace the Classic (Legacy) editor. The newly updated Redwood Design Guide Editor has been further enhanced in OGL 24B to include additional features and functionality to help content developers work even more efficiently.

For more information about the features and capabilities of the Redwood Guide Editor, check out this article on Cloud Customer Connect. Read Article

Transition to Redwood Experience Help Panel and Theme

A new aligned experience
To better align the OGL experience for end users to Oracle’s Redwood design standards in our Fusion product lines, we are transitioning customers from the legacy Help Panel experience to the new Redwood Design experience and theme as the new default for all OGL content displayed in host applications. This transition to Redwood design standards will provide a more consistent and aesthetically aligned user interface/experience for end users consuming OGL content in Fusion applications.

Beginning in OGL 24B, the Redwood Experience Help Panel and theme will be enabled by default for all OGL accounts. Customers can still revert to the classic (legacy) Help Panel and design theme; however, these settings will no longer be supported in OGL 24C coming in July 2024. We strongly encourage you to transition to the new Redwood Experience and theme now to ensure a more unified and consistent experience for your end users.

24B Features and Enhancements

Auto Translate for Use Cases and Base Guides
Extends Automated Machine Translation capabilities to Use Case and Base Guide content libraries
Analytics Fixes
Fixes known issues and bugs associated with console analytics dashboard and reports for more accurate reporting
Consolidation of Link, Video and Training Guides
Link, Video and Training guide types are consolidated under a single guide type called “link” for ease of content management
Redwood Design Guide editor fixes
Fixes known issues and bugs to improve overall performance and functionality of Redwood Guide Editor

Update Details

Estimated Start Time:
Sunday, April 28, 2024 07:00

Estimated End Time:
Sunday, April 28, 2024 13:00 UTC