Oracle Service Cloud Learning Subscription

Cost $4,995

Course Code
ls183vD93018

Duration
12 Months

What you will learn

  • Get started using Oracle Service Cloud
  • Implement, configure and extend Oracle Service Cloud using best practices
  • Administer and manage your application
  • Navigate, use and complete business tasks in Oracle Service Cloud
  • Create, publish, schedule and modify existing reports for your Oracle Service Cloud application
  • Develop hybrid solutions where Cloud and on-premises coexist
  • Collaborate with your team more efficiently to better respond to and resolve customer needs
  • Upgrade and leverage new features

Certification Exams Included with this Subscription

Gain professional recognition for your expertise by earning an Oracle Certification. This learning subscription provides you with one attempt to take each of the following Oracle Certification exams, at no additional charge, during the subscription period. Pass an exam and earn an Oracle Certification.

Cloud Services

  • Service Center
  • Digital Customer Service
  • Knowledge Management
  • Field Service
  • Intelligent Advisor

Job Roles

  • Implementers
  • Administrators

 

  • Continuous Learning:Get 24/7 access for 12 months so you can continuously learn as your training needs evolve
  • Stay Current:The training is updated with each new release, enabling you to stay up-to-date on key enhancements
  • Easy-to-Use Interface with Intuitive Filtering:A simple taxonomy of learning paths, courses and modules with powerful filtering helps you quickly find what interests you
  • Skill-Based Learning:Attain the skills you need to competently perform your job with complete sets of digital training videos delivered by Oracle experts
  • Learning Paths:Learning paths guide you through the recommended training to build the skills that interest you
  • Hands-On Labs:Practice with hands-on labs using live cloud environments
  • Access to Instructors:Get your questions answered from top instructors
  • Reporting:Track your learning progress and achievements through your individual dashboard

Learning Paths

  • Getting Started with B2C Service
  • What’s New in B2C Service for 19D
  • What’s New in B2C Service for 19C
  • What’s New in B2C Service for 19B
  • What's New in Oracle Intelligent Advisor 19B and 19C
  • Essentials for B2C Service Products
  • Become a Certified Service Center Implementer
  • Become a Certified Digital Customer Service Implementer
  • Become a Certified Field Service Implementer
  • Become a Certified Knowledge Management Implementer
  • Become a Certified Intelligent Advisor Implementer
  • Manage and Maintain B2C Service
  • B2C Service Administration Essentials

Enroll for Construction and Engineering Learning Subscription

Oracle Service Cloud Learning Subscription

$4,995.00

12 Months

SKU: ls183vD93018 Category:

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Follow-on Courses

Browse the suggested follow-on courses below and continue your training journey. We offer training in various learning formats, from instructor-led to virtual, so you can choose what works best for you. Get started by selecting a course to learn more.

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